If you are not happy with your purchase, for any reason, then we are not happy.

All returns to Ties.com must be accompanied by a Return Authorization Number. To process a return and receive your Return Authorization Number, please enter your last name and order number (These can be found on your packing slip.)

Return Policy

We offer a 100% satisfaction guarantee on everything we sell. We offer a 30 day cash back and 90 day store credit program. All returns must be accompanied by a Return Authorization number. To get your Return Authorization number, please fill out the fields above and click "continue". Items received within 30 days of the purchase date receive a full refund of the purchase price. Ties.com will not reimburse shipping and handling fees. Items received after 30 days, but before 90 days from the purchase date, are eligible for a store credit only. Store credits are good toward future purchases at Ties.com. Return postage is the responsibility of the customer; we strongly urge you ship your return with insurance and delivery confirmation. Ties.com is not responsible for lost or misdirected returns. All returns are processed within 7 days of receipt.

SPECIAL NOTE for orders that received Free Gift or free tie promotions: If your order no longer meets the criteria of the specific of the promotion due to a return or exchange, the retail cost of the free tie(s) or Free Gift will be deducted from any refund or store credit. In certain cases returning a tie can result in additional changes to your credit card if the amount of the promotion discount is greater than the cost of the returned tie.